Refund policy

To err is human, and anyone can make a mistake!

At Veenhome, in accordance with Article L221-18 of the French Consumer Code, customers have a legal period of 14 days from the receipt of their order to exercise their right of withdrawal by contacting contact@veenhome.com or using the “Return" page : https://veenhome.com/policies/refund-policy

For any damaged items, you will receive a refund within 2 to 3 days via the same payment method used at checkout.

For any items returned due to a change of mind, you will receive a refund once the product has been returned and inspected by our team.